Privacy Policy

1. Introduction

Welcome to Innoventis Infotech ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your information whether you are browsing our website, engaging us for custom software development, or purchasing our digital SaaS scripts from our marketplace.

2. Data We Collect About You

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data: includes first name, last name, username, or company name associated with inquiries or accounts.
• Contact Data: includes billing address, email address, and telephone numbers provided via contact forms or checkout processors.
• Financial Data: We do NOT store full credit card details on our servers. Financial data is securely processed by third-party payment gateways (like Stripe, Razorpay, or Digistore24).
• Transaction & Licensing Data: includes details about products and services you have purchased from us, license keys, and associated domain registrations (where applicable for script validation).
• Technical Data: includes internet protocol (IP) address, browser type and version, time zone setting, and analytical telemetry regarding how you interact with our website to improve user experience.

3. How We Use Your Data

We will only use your personal data when the law allows us to. Principally, we use your data to:

• Deliver Services: Fulfill our obligations related to custom software development contracts or deliver access/updates for purchased scripts.
• Customer Support: Respond to inquiries, provide technical support, and verify your eligibility for updates based on purchase history.
• Marketing & Updates: Send you critical security updates regarding scripts you've purchased, or (if opted-in) notify you of new products and services. You may opt-out of marketing emails at any time.
• Legal Compliance: Retain necessary transaction history to comply with tax, legal, and regulatory obligations.

4. Privacy Regarding Script Products

When purchasing and deploying our scripts (like Artist AI), please be aware:

• Data Isolation: Once you install our script on your own servers, we do NOT have access to your database, your users' data, or the prompt inputs processed by your deployment. You operate as an independent data controller for your own SaaS.
• Telemetry: Future updates of our scripts may include basic telemetry (such as confirming the domain license is valid) to prevent unauthorized redistribution of our source code. This does not aggregate your end-user data.

5. Client Confidentiality (Custom Services)

If you hire Innoventis Infotech for custom development, any proprietary business logic, trade secrets, or confidential data shared during the discovery and development phases are kept strictly confidential, often governed by a mutually signed Non-Disclosure Agreement (NDA).

6. Data Security Measures

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. We limit access to your personal data to those employees, agents, and contractors who have a strict business need to know.

7. Third-Party Links

This website may include links to third-party websites, plug-ins, payment gateways, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

8. Your Legal Rights

Depending on your regional jurisdiction (such as GDPR or CCPA), you may have the right to request access to the personal data we hold about you, ask us to correct inaccuracies, request erasure of your data, or withdraw consent for marketing communications. To execute these rights, please contact us.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact our support team at: innoventisinfotech@gmail.com